Refund policy

Returns & Refunds Policy

Because our products are made to order, we do not accept returns or exchanges due to a change of mind, wrong size selection, or personal preference.

If your item arrives damaged, defective, or with a printing error, please contact us within 30 days of delivery with clear photos of the issue. We will gladly offer a replacement or refund at no extra cost.

We want you to love your PanPan Chef product and will always help resolve any issue fairly.